Experience design for an international NGO
This project demonstrates how I leverage my interaction design skills to increase engagement with content in order to drive impact.
I worked with an international humanitarian aid organization to transform an in-person peacebuilding training into an online format in order to reach a wider audience than just those that could come to the training in person. At the highest level, the course provides practitioners with information, resources, and interactive exercises regarding how to understand and analyze conflict, envision peace and identify a peacebuilding response, and measure progress.
Given that this course was based on an annual in-person training based in Africa, my team travelled to Foulpointe, Madagascar to film the training in order to integrate relevant aspects of in-person workshops into the online course. For instance, he first day of the in-person training included a series of workshops in which participants learned how to use several methods and frameworks to define and analyze a fictional conflict, including personal reflection, actors mapping, the "conflict tree" model, and the pyramid model.
In order to facilitate personal reflection in an online environment, I designed a series of free-response questions within a virtual notebook. As the course progresses, learners receive additional opportunities to reflect on course content. In addition to providing opportunities for personal reflection through free-response questions, I also embedded videos, where appropriate, of how participants in the in-person workshop responded to similar questions.
Virtual reflection questions
Additional reflection opportunities
Watching how others responded to similar questions